Cancellation and Refund Policy

1. Return

We offer return for:

• Damaged, defective, or incorrect products
• Missing items in your order

📌 Request within 48 hours with your order number & images at support@lovara.in

📌 Return product should return within 5 – 6 days

2. Refunds

Refunds are available if:

• The order was not delivered or expired
• A replacement is not possible

📌 Refund amount will be credited in 5 to 6 days to the original payment method.

3. Non-Refundable Items

• Opened/used products (hygiene reasons)
• Orders with discount codes, gift cards, or promotional offers

4. Cancellations

Post-Shipment Cancellation Policy:

If an order is canceled after it has been shipped, a ₹200 shipping deduction will apply.
The refund will be initiated once the product reaches back to our warehouse and is verified to be in original condition.

Refund Timelines:

Once processed, refunds will be credited to your original payment method within 5–7 business days.